Windows Problems Help Center

Monday, December 21, 2015

How to Remove Critical-virus.info Pop-up From Computer? - 855-790-8386 Pop-up Scam Removal Guide

What is Critical-virus.info (855-790-8386 Pop-up)?


Critical-virus.info is a suspected domain that is used to promote 855-790-8386 pop-up scam. If you keep receiving critical-virus.info popup page with Windows system alert and recommend you to call the given number 855-790-8386, it means that your computer might be infected with adware or potentially unwanted program. And the 855-790-8386 is a scam number that is created by  scammers to promote their paid support services and products.

Screenshot of critical-virus.info popup:


Critical-virus.info can be compatible with all your popular browsers including Google Chrome, Mozilla Firefox and Internet Explorer. Once infected, it may change your browser settings and then keep redirecting you to its domain. At the same time, you will receive the unstoppable pop-up stating that system has been infected due to unexpected errors and ask you to contact Windows Certified Technicians at 855-790-8386 for assistance. However, If you fall into what it says and make the call, you may connect to a salesman who will sell you service to fix your problem with a high price. Or you may be tricked into downloading unwanted programs. In addition, you will be blocked to enter any other certain site, which really interfere your online activities. Your computer may become more and more vulnerable. Moreover, your confidential information may be put at risk. Thus, you are highly suggested to take action to remove critical-virus.info (855-790-8386 pop-up) as soon as possible.

Get rid of Critical-virus.info (855-790-8386 pop-up) with effective guide


Critical-virus.info (855-790-8386 pop-up) can be removed if you delete all the components. If you cannot get rid of it by your way, you are highly recommended to follow the effective removal guide below.

Guide 1: Remove critical-virus.info (855-790-8386 pop-up) manually.

Guide 2: Remove critical-virus.info (855-790-8386 pop-up) automatically with Spyhunter Antispyware.


Guide 1: Remove critical-virus.info (855-790-8386 pop-up) manually.


Step 1. End critical-virus.info (855-790-8386 pop-up) related running processes in Windows Task Manager.

→ Press “Ctrl + Shift+ Esc” keys together to open processes tab in Windows Task Manager:

→ Click on suspicious or unknown process related with critical-virus.info (855-790-8386 pop-up) and click End Process.

Step 2: Remove all related programs from Control Panel.

 Windows XP
  1. Click Start menu.
  2. In the menu choose Control Panel.
  3. Choose Add / Remove Programs.
  4. Find related suspicious programs.
  5. Click Remove button.
 Windows 7 / Vista
  1. Click Start and choose Control Panel.
  2. Choose Programs and Features and Uninstall a program.
  3. In the list of installed programs find its related programs.
  4. Click Uninstall button.
 Windows 8 /8.1
  1. Right click on the bottom left corner of the desktop screen.
  2. From the left menu choose Control Panel.
  3. Click Uninstall a program under Programs and Features.
  4. Locate the related programs or other suspicious program.
  5. Click Uninstall button.

Step 3: Delete critical-virus.info (855-790-8386 pop-up) from browsers.


 Internet Explorer
  1. Internet Explorer > Gear icon (in top right corner) > Internet Options > tab Advanced > Delete personal settings > Reset > Restart
  2. Internet Explorer > top menu—Tools > Manage add-ons > Toolbars and Extensions and Search Providers > select and Remove > OK
 Mozilla Firefox
  1. Mozilla > tap Alt+H > Troubleshooting information > Reset Firefox > Reset Firefox > Finish
  2. Mozilla > top menu—Tools / press Ctrl+Shift+A > Add-ons > Extensions > select and Remove > X of Add-ons Manager tab > close
 Google Chrome
  1. Google Chrome > Menu > Settings > Advanced Settings > Reset
  2. Google Chrome > Wrench or Three-bars icon (on top-left portion of the browser)> Settings > Extensions > remove the unwanted entry by clicking on the trashcan > restart

Step 4: Remove all the registry entries related to critical-virus.info (855-790-8386 pop-up).

→ Hit Win+R keys, type "regedit" in Run box, and then click "OK" to open Registry Editor

→ Find out all harmful registry entries of the virus and delete all of them.

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run "<random>" = "%AppData%\<random>.exe"
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run "<random>" = "%AppData%\<random>.exe"
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Settings
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Associations

Guide 2: Remove critical-virus.info (855-790-8386 pop-up) automatically with Spyhunter Antispyware.


Why so many people choose SpyHunter?
  1. Protect your computer because of it’s sensitive detective capability and strong ability to kill virus.
  2. Be updated every day on a regular basis.
  3. Protect your personal information from releasing to every suspicious program.
  4. Display warnings when you enter unknown or suspicious websites.
Step 1: Press the following button to download SpyHunter.


Step 2: Save it into your computer and click on the Run choice to install it step by step.



Step 3: Click Finish then you can use it to scan your computer to find out potential threats by pressing Scan computer now!

Step 4: Tick Select all and then Remove to delete all threats.


Optional Solution: Download RegCure Pro to optimize PC 


If you are still worried about whether the infection is removed completely and want to clea n all the unwanted registry entries,  it is recommended to use RegCure Pro.

Step 1. Install and launch RegCure Pro on your PC.


Step 2.  Select "Yes" to download and install RegCure Pro.


Step 3. Click "Next" to continue.


Step 4. RegCure Pro will open automatically on your screen.


 Step 5. RegCure Pro is scanning your PC for error.


Step 6. After scanning, choose the issues you want to fix. 


Summary: Manual removal of critical-virus.info (855-790-8386 pop-up) is complex and risky task, as it refers to key parts of computer system, and is recommended only for advanced users. If you haven’t sufficient expertise on doing that, it's recommended to download SpyHunter to help you.




No comments:

Post a Comment